Return Policy

Return & Exchange Policy

At Vyrox Fashion, customer satisfaction is important to us.

You may request a return or exchange if you receive:

  • A damaged product
  • A defective product
  • The wrong product
  • The wrong size/color due to our mistake

Conditions for Return/Exchange

The product must:

  • Be unused and unworn
  • Be in its original condition
  • Have the original packaging, tags, and accessories where applicable
  • Not be damaged by the customer

How to Request a Return/Exchange

Please contact us within 48 hours of receiving the product and provide:

  1. Order ID
  2. Reason for return/exchange
  3. Clear photos/videos of the product
  4. Your contact number

Our team will review your request and provide further instructions.

Important

Products damaged after use, washed products, or products without original packaging/tags may not be eligible for return or exchange.

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